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Kathy Denise Dixon, FAIA, NOMA, is CEO of WMCRP Architects, Inc. and Principal of K. Dixon Architecture, PLLC. She is a licensed architect with more than 26 years of experience involving sundry building types and facilities. She has been involved in every stage of the construction process and has experience in educational, commercial, residential, and government projects. Ms. Dixon is also currently a full-time professor in the Department of Architecture at the University of the District of Columbia in Washington, DC, USA. Author affiliation details are correct at time of print publication.

Kathy Denise Dixon, FAIA, NOMA, is CEO of WMCRP Architects, Inc. and Principal of K. Dixon Architecture, PLLC. She is a licensed architect with more than 26 years of experience involving sundry building types and facilities. She has been involved in every stage of the construction process and has experience in educational, commercial, residential, and government projects. Ms. Dixon is also currently a full-time professor in the Department of Architecture at the University of the District of Columbia in Washington, DC, USA. Author affiliation details are correct at time of print publication.

B. Joseph Pine II is an internationally acclaimed author, speaker, and management advisor to Fortune 500 companies and entrepreneurial start-ups alike. He is cofounder of Strategic Horizons LLP, a thinking studio dedicated to helping businesses conceive and design new ways of adding value to their economic offerings. In 1999, Pine and his partner James H. Gilmore wrote the best-selling book The Experience Economy: Work Is Theatre & Every Business a Stage, which demonstrates how goods and services are no longer enough; what companies must offer today are experiences – memorable events that engage each customer in an inherently personal way. Published in fifteen languages and named one of the 100 best business books of all time by 800ceoread, in 2011, The Experience Economy came out for the first time in paperback as an updated edition with new ideas, new frameworks, and many, many new exemplars. He also co-wrote Infinite Possibility: Creating Customer Value on the Digital Frontier with Kim C. Korn, Authenticity: What Consumers Really Want with James H. Gilmore, and in 1993 published his first book, the award-winning Mass Customization: The New Frontier in Business Competition. Pine consults with numerous companies around the world, helping them embrace the ideas and frameworks he writes about, in order to develop concepts for creating more economic value, and see those concepts become reality. In his speaking and teaching activities, he has addressed the World Economic Forum, the original TED conference, and the Consumer Electronics Show. Today he is a lecturer in Columbia University’s Technology Management program in the School of Professional Studies. Author affiliation details are correct at time of print publication.

Leslie F. Becker is currently Director of Design and former Chair of Graphic Design at California College of the Arts, San Francisco. In addition to graphic design studies, she teaches Visual Studies courses that address the ethical and social effects of design on popular culture. A practising designer for over thirty years, Leslie works in areas such as corporate graphics, signage systems and furniture. She has presented papers at design conferences and universities such as Tsinghua University, Beijing, Harvard University and University College, Dublin. In 2010, Leslie lectured for one week to design educators as a guest of the Chinese Ministry of Education. Her writing has appeared in multiple design magazines and texts. She holds a BFA from The Cooper Union for the Advancement of Science and Art, an MA in Design and a PhD in Architecture/Theory and Methods from UC Berkeley. Her research area is design and ethics. Author affiliation details are correct at time of print publication.

Timothy A. Kephart has over 20 years of business experience providing audit and consulting solutions for Fortune 500 companies like Equifax, General Dynamics, KRAFT Foods, Sun Microsystems, and many others. An alumnus of the University of Rochester, USA, with degrees in Economics and Political Science, Mr. Kephart brings a long track record of entrepreneurial success as co-founder of American Sports Media, Global Technologies Group, and American Small Business Network. Author affiliation details are correct at time of print publication.

Ned Kaufman is a founder of Place Matters and of Pratt Institute’s graduate program in Historic Preservation. He is the author of Place, Race, and Story (Routledge) as well as studies ranging from Victorian Gothic to the management of public lands and historic sites. Author affiliation details are correct at time of print publication.

Barbara Penner

Kathy Denise Dixon, FAIA, NOMA, is CEO of WMCRP Architects, Inc. and Principal of K. Dixon Architecture, PLLC. She is a licensed architect with more than 26 years of experience involving sundry building types and facilities. She has been involved in every stage of the construction process and has experience in educational, commercial, residential, and government projects. Ms. Dixon is also currently a full-time professor in the Department of Architecture at the University of the District of Columbia in Washington, DC, USA. Author affiliation details are correct at time of print publication.

J. Michael Welton writes about architecture, art, and design for national and regional publications. His news articles, feature stories, and op-ed criticisms have appeared in The New York Times, The Washington Post, The Huffington Post, Dwell, Architectural Record, Ocean Home Magazine, Metropolis, Interior Design, Inform, and the Raleigh News & Observer. Author affiliation details are correct at time of print publication.

Dr. Mardelle McCuskey Shepley, AIA, ACHA, LEED AP, is a professor and director of the Center for Health Systems & Design at Texas A & M University. Dr. Shepley’s academic credentials include a B.A. and Master of Architecture from Columbia University, and an M.A. (psychology) and Doctor of Architecture from the University of Michigan. A registered architect with 25 years of experience in professional practice, she is the founder of ART + Science, a firm specializing in applied design research. Mardelle has conducted research and published extensively on the topic of healthcare facility design. Co-author of Healthcare Environments for Children and their Families, and a specialist in building evaluation and programming, she is the William Peña endowed professor at the College of Architecture at Texas A & M Author affiliation details are correct at time of print publication.